Best Business

Third Platform Security: a Profitable, Necessary Role for the Channel

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Fear of the unknown is a real problem for small business owners. Whether running a struggling “mom and pop” convenience store or a thriving manufacturing plant, any changes in rules and regulations or even the technologies they could and should be using, can be at least a little disconcerting.

Q&A: Blue Coat President On Why Cloud Security Is Very Crucial For Partners

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Michael Fey, Blue Coat

Blue Coat is investing more than it ever has in building out its cloud security portfolio. This week, the company took the next step in that investment, buying cloud security company Elastica for $280 million. The buy adds capabilities around threat scoring, use and endpoint behavior modeling, natural language-based DLP and cloud application SOC analysis. President and COO Michael Fey said these type of solutions are more important than ever for partners, as cloud security moves to the forefront.

5 Most Popular Methodologies for IT Support Centers

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Support centers are always looking for ways to become more productive and efficient, and have embraced methodologies, processes and frameworks popularized everywhere from General Electric to Toyota to Oracle to do that.

To figure out which methodology is the most popular, the Help Desk Institute (HDI) surveyed 803 technical professionals in more than 30 vertical industries, as well as more than 250 outsourced support centers.

Introducing the XG Firewall with Security Heartbeat – synchronizing network and endpoint security

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Sophos is a great place to work on any day but today is particularly exciting. It’s the day Sophos revolutionizes the IT security industry. Yes, that’s a big claim, and one many security vendors have made over the years.

Samsung Partners Doing Better Than They Realize

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Success is never guaranteed in business, and neither are sales. The sale of products and services will ebb and flow with shifting economic and operating conditions. The constant, though, is that all businesses must strive for profitability and growth, ensuring they have the resources to meet customer expectations and remain ahead of the competition.

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