With the arrival of the cloud as a critical element of many organizations' IT strategies, the shift to recurring revenue models, and the increased importance of technology as a strategic business asset, the channel has entered a brave new world of technology sales, solution provider executives say.
As businesses plunge into digital transformation projects, many are taking the opportunity to improve the customer experience and get as accurate a read as possible on what they're buying and how they perceive the businesses' brands.
In this roundup, here are three posts from solution providers that help businesses design the best possible customer experience, and obtain as much detail as possible on what customers are saying.
As technology spending increases and U.S. unemployment remains relatively low at around 4.4 percent, many businesses – including solution providers – are finding it a challenge to find the right people to fill the right roles.
Big cities like San Francisco, Boston, Dallas and New York have their fair share of technology talent and rising salaries to attract and retain them. But what U.S. cities appear to be gaining momentum as technology employment centers?