Best Business

'What Can I Do For You?' Technology Evolution Changes The Way The Channel Sells

With the arrival of the cloud as a critical element of many organizations' IT strategies, the shift to recurring revenue models, and the increased importance of technology as a strategic business asset, the channel has entered a brave new world of technology sales, solution provider executives say.

Blog Roundup: Perfecting The Customer Experience

As businesses plunge into digital transformation projects, many are taking the opportunity to improve the customer experience and get as accurate a read as possible on what they're buying and how they perceive the businesses' brands.

In this roundup, here are three posts from solution providers that help businesses design the best possible customer experience, and obtain as much detail as possible on what customers are saying.