MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU

If you make something easy to do, people are more likely to do it. They’re also more likely to come back to you in the future when they need a similar product or service. Nothing complicated about that, but it’s a point that many brands and service providers miss at a time when technology should ... Read more

Behind the lies of Holocaust denial | Deborah Lipstadt

"There are facts, there are opinions, and there are lies," says historian Deborah Lipstadt, telling the remarkable story of her research into Holocaust deniers -- and their deliberate distortion of history. Lipstadt encourages us all to go on the offensive against those who assault the truth and facts. "Truth is not relative," she says.

Teaching Kids How to Negotiate World Peace

A few years ago, the Program on Negotiation Film Series screened “World Peace and Other 4th-Grade Achievements,” a documentary film that follows John Hunter, a public school teacher in Virginia, and his class of fourth graders as they play a highly interactive game called the “World Peace Game.“ Hunter invented this game to teach
The post Teaching Kids How to Negotiate World Peace appeared first on PON - Program on Negotiation at Harvard Law School.

Sales were driven by customer demands for larger displays and touchscreen capabilities

According to The NPD Group’s Distributor Track and Commercial Reseller Tracking Service, large format commercial displays (LFCDs) saw some of the strongest growth in the B2B indirect channel over the past year, compared to other NPD categories.

When a Win-Win Negotiation Creates Controversy

In negotiation, the concessions we are willing to make in public sometimes are very different from the concessions we are willing to make in private.
Take the statement that U.S. secretary of state Rex Tillerson made during his visit to China in March.
The post When a Win-Win Negotiation Creates Controversy appeared first on PON - Program on Negotiation at Harvard Law School.

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