Arbitration vs Mediation: Teambuilding and Negotiation Skills

During his years as George H.W. Bush’s Secretary of State, one of James A. Baker, III’s, goals was to encourage the free-market reforms that Communist Party of the Soviet Union General Secretary Mikhail Gorbachev had launched in the late 1980s. One day during his tenure, a high-level Bush administration official commented in the press that

Johann Hari: Everything you think you know about addiction is wrong

What really causes addiction -- to everything from cocaine to smart-phones? And how can we overcome it? Johann Hari has seen our current methods fail firsthand, as he has watched loved ones struggle to manage their addictions. He started to wonder why we treat addicts the way we do -- and if there might be a better way. As he shares in this deeply personal talk, his questions took him around the world, and unearthed some surprising and hopeful ways of thinking about an age-old problem.

Make Your 2015 Migration Resolution Today: Choose a Channel Partner

December of last year, I traveled to New York to participate in a Windows Migration Roundtable event with Dell. I joined Dell executives, a customer and media to discuss Windows Server 2003 end of support; how we, as a channel partner, can play a critical role in migration projects; and why organizations should look to channel partners to help implement and execute migrations and infrastructure modernization projects.

Mediating Disputes – Fall

Course registration will open soon. Please click on this link to add your name to the course notification list.
The success of any mediation is predicated on the skills of the mediator. In this popular program, you will acquire the practical skills and techniques for facilitating negotiations between disputing parties. From family and employment matters to

Negotiation Research You Can Use: When “Honor Talk” Pays in Negotiation

You likely have noticed that this newsletter and other negotiation advice from the Western world tends to promote rationality, logic, and fact finding over emotional reactions or a focus on abstract concepts such as honor. This rational approach dovetails well with the values and assumptions of American and other Western cultures. But how well does

Successes & Messes: In DuPont’s Proxy Battle, An Expensive Power Struggle

A risky decision to fend off a corporate raider pays off in the end.
Over the past two years, billionaire investor Nelson Peltz and his hedge fund, Trian Fund Management, fought to win up to four seats on DuPont’s 12-person board of directors in the hope of shaking up the 212-year-old company. Over the same two

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