How to sell more managed services (Part 2 of 3: leveraging social media)

Submitted by Tan Ansari on June 17, 2014, 5:40 pm EDT

Once upon a time cold calling was the number one technique for generating sales. It still works. But in today’s sales 2.0 environment, social media has emerged as a key success factor for engaging new prospects, demonstrating value, and getting sticky with new and current customers.

Three Symantec Executives Selected for CRN’s 2014 Women of the Channel List

Submitted by John Eldh on June 17, 2014, 10:05 am EDT

CRN’s annual list highlights the accomplishments of female executives within vendor, distribution and solution provider organizations, and the impact they are having on the advancement of the IT channel industry as a whole.

The Case for Addressing Work-Life Balance Systemically

Submitted by Heather Clancy on June 16, 2014, 12:00 pm EDT

Research suggests businesses can benefit from addressing flexible work arrangements as part of policy and culture, rather than juggling dozens of one-off solutions.

Evolving for Growth with IBM

Submitted by Marc Dupaquier on June 16, 2014, 9:49 am EDT

I think there is no doubt, that the industry is undergoing unprecedented and remarkably rapid change. The market is shifting and we are quite confident that when all the dust settles, IBM and our Business Partners will emerge as the leaders.

IT is simplified with Dell PowerEdge VRTX

Submitted by Melissa Giroux on June 13, 2014, 2:26 pm EDT

Your customers IT demands are now greater and more complex than they have ever been, but does this mean the solutions to address their demands have to be massive, overwhelming and complicated? Do your customers wish their office IT infrastructurewere simpler and easier to configure, run and grow?

A Leading Not-for-Profit Nearly Lost it All

Submitted by Holly Wainwright on June 13, 2014, 10:24 am EDT

The home page of Junior Achievement of New York (JANY) states it “Teaches Young People About Money Management and How Business Works”. Well, JANY nearly learned the ultimate lesson in both when they experienced catastrophic system failure. And what’s worse? They and their Managed Service Provider (MSP) did all the right preparations!

Backup Exec 2014 is Now Available!

Submitted by Brian Greene on June 12, 2014, 4:09 pm EDT

I am really excited to announce that Backup Exec 2014 is generally available! What’s New in Backup Exec 2014? Read the blog to learn more!

Why You Should Get Employees To Think Like Owners

Submitted by Heather Clancy on June 12, 2014, 4:00 pm EDT

According to the Harvard Business Review, you might not be sharing enough financial information with your front-line team.

How To Take Risks And Embrace Your Fears

Submitted by Jennifer Follett on June 12, 2014, 2:37 pm EDT

The old adage "Failure Is Not An Option" might make for a catchy slogan on a motivational poster, does that sentiment really have a place in today's entrepreneurial business environment? Many of today's most successful tech executives would say it does not. Rather than letting your fear of failure paralyze you, Riverbed's Michele Hayes suggests embracing failure and turning it to your advantage.

Ransomware Strikes Mobile Devices – What NOT to Do

Submitted by John Zorabedian on June 11, 2014, 10:27 am EDT

Ransomware has been in the news a lot lately, and mostly it hasn’t been good. Well, there is some positive news to report. After months of success in which thousands of PCs were infected, the hackers behind the ransomware known as CryptoLocker were finally dealt a major setback when law enforcement shut down their command and control servers on the first

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