As a black woman from a tough part of the Bronx who grew up to attain all the markers of academic prestige, Dena Simmons knows that for students of color, success in school sometimes comes at the cost of living authentically. Now an educator herself, Simmons discusses how we might create a classroom that makes all students feel proud of who they are. "Every child deserves an education that guarantees the safety to learn in the comfort of one's own skin," she says.

The path to better medicine is paved with accidental yet revolutionary discoveries. In this well-told tale of how science happens, neuroscientist Rebecca Brachman shares news of a serendipitous breakthrough treatment that may prevent mental disorders like depression and PTSD from ever developing. And listen for an unexpected -- and controversial -- twist.

"The actual path of a raindrop as it goes down the valley is unpredictable, but the general direction is inevitable," says digital visionary Kevin Kelly -- and technology is much the same, driven by patterns that are surprising but inevitable. Over the next 20 years, he says, our penchant for making things smarter and smarter will have a profound impact on nearly everything we do. Kelly explores three trends in AI we need to understand in order to embrace it and steer its development. "The most popular AI product 20 years from now that everyone uses has not been invented yet," Kelly says.

How do we overcome our own angst-induced self-interest and love our customers? We have fancy ways of doing this, of course. We call it competitive analysis, data mining, customer profiling. And while those ways of empathizing can be effective, there’s no substitute for just sitting down and thinking about the desires, fears and angst your customers feel.