Practical Lessons from the Great Negotiators

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Since 2001, the Program on Negotiation has bestowed the “Great Negotiator Award” on individuals who have successfully negotiated against great odds to accomplish worthy goals. In this fascinating one-day session, you’ll have the rare opportunity to explore how these remarkable negotiators overcame their most formidable challenges—and how to apply these lessons in your own negotiations.
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The Art of Saying No: Save the Deal, Save the Relationship, and Still Say No

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No is perhaps the most important and certainly the most powerful word in the language. For many people, it is
also the hardest to say. Yet every day we and ourselves in situations where we need to say no—to people at work, at home, and in our communities—because it is the word we must use to
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A few ways to fix an ailing government | Charity Wayua

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Charity Wayua put her skills as a cancer researcher to use on an unlikely patient: the government of her native Kenya. She shares how she helped her government drastically improve its process for opening up new businesses, a crucial part of economic health and growth, leading to new investments and a World Bank recognition as a top reformer.

A robot that eats pollution | Jonathan Rossiter

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Meet the "Row-bot," a robot that cleans up pollution and generates the electricity needed to power itself by swallowing dirty water. Roboticist Jonathan Rossiter explains how this special swimming machine, which uses a microbial fuel cell to neutralize algal blooms and oil slicks, could be a precursor to biodegradable, autonomous pollution-fighting robots.

#RETAILRELEVANCY… EXPECTATIONS, ENGAGEMENT, AND CUSTOMER EXPERIENCE

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Retail Relevancy has never been more… relevant. In part one of my conversation with my friend and business partner John Andrews, we touched on Alexa, Amazon, and the evolving way that consumers experience retail. In part two, we’re continuing that conversation, and digging into how the modern retail experience (when it’s done right) should empower ... Read more

The racial politics of time | Brittney Cooper

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Cultural theorist Brittney Cooper examines racism through the lens of time, showing us how historically it has been stolen from people of color, resulting in lost moments of joy and connection, lost years of healthy quality of life and the delay of progress. A candid, thought-provoking take on history and race that may make you reconsider your understanding of time, and your place in it.

Top Business Negotiations: Apple’s Price-Fixing Defeat

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Back in 2007, unhappy with Amazon’s low, flat price of $9.99 for e-books, five major U.S. publishers negotiated a new business model for e-book pricing with Apple, which was getting ready to launch the iPad.
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How to Enhance Your Client Retention Success

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Do you ever feel as though you’re not doing quite enough for your clients?
You’ve delivered everything that you promised to deliver, and the client seems to be happy with the services and products you have provided them. Still, you just can’t shake this feeling that not enough is being offered to them by you and your team.

Nationalism vs. globalism: the new political divide | Yuval Noah Harari

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How do we make sense of today's political divisions? In a wide-ranging conversation full of insight, historian Yuval Harari places our current turmoil in a broader context, against the ongoing disruption of our technology, climate, media -- even our notion of what humanity is for. This is the first of a series of TED Dialogues, seeking a thoughtful response to escalating political divisiveness. Make time (just over an hour) for this fascinating discussion between Harari and TED curator Chris Anderson.

How to Negotiate a Business Deal

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In late 2016 and early 2017, news stories abounded of companies that were having second thoughts about planned mega-mergers. Abbott Laboratories began looking for ways to exit its acquisition of Alere, citing investigations of the medical test maker, for example. And Verizon started rethinking its acquisition of Yahoo! following a data breach at the tech
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