In a fiercely competitive service ecosystem, channel partners are struggling to secure their rank in the face of demanding OEMs like Cisco and Microsoft. While it’s not always easy to adapt, there’s no margin for error in a modern-day service operation. Here are four of the biggest mistakes your tech service business may be making:
Everyone knows that traditional antivirus isn’t enough to stop today’s advanced threats, so endpoint security vendors are hoping you’ll consider their “next-gen” solutions. But what exactly does “next-gen” mean, and what capabilities should you expect?
The Snowden revelations about the interception capabilities of NSA and partner agencies have prompted infrastructure owners and service providers, along with regular users, to make sure that data flows and is stored in an encrypted form.
Who says enhancing the customer experience has to abandon style and elegance?
Solution provider Tech Mahindra recognized the value of design thinking last year when it joined in buying a controlling interest in Italian automotive and industrial design firm Pininfarina. Tech Mahindra and automotive manufacturer Mahindra & Mahindra, both part of India-based conglomerate Mahindra Group, purchased a 76 percent stake in Pininfarina in December.
Mergers and acquisitions are big business news, with technology vendors and solution providers sometimes at the center of activity.
In fact, Deloitte recently called 2015 a “landmark” year for M&A activity, with a global record $4.7 trillion shelled out by businesses, including private equity firms.
Securing massive amounts of data, prioritizing security alerts and detecting threats is getting to a point where human interaction alone becomes implausible. IBM has the ability to leverage learning and thinking machines that offload the daily challenges of tactical defense, and operate at high speed and enterprise scale.
In a few short years, cloud computing and software as a service (SaaS) have forever transformed the landscape of information technology. The structural transition from traditional models of the sale of products such as on-premises software to the sale of SaaS has begun in all of the major software, hardware and telecommunications companies in primary markets around the world.
Established companies like LinkedIn, Tumblr and MySpace are being run through the mill because of old security breaches that recently surfaced on the web. From a victim’s perspective, mitigation starts with a password reset, but what’s happening on the corporate side? How should companies react in full breach era to clean up the mess and regain clients’ credibility?