How to get better at the things you care about | Eduardo Briceño

Working hard but not improving? You're not alone. Eduardo Briceño reveals a simple way to think about getting better at the things you do, whether that's work, parenting or creative hobbies. And he shares some useful techniques so you can keep learning and always feel like you're moving forward.

NO MATTER WHERE TECH TAKES US, CUSTOMERS STILL NEED A HUMAN TOUCH

If you’re aiming for omni-channel excellence, or simply looking to thrive on your channels of choice, don’t forget about the human side. In fact, it should be your first priority. With every new trend and communication channel comes new opportunities to connect, so it’s natural for marketers to seek out the most promising tools for ... Read more

Why we're so bad at statistics | Alan Smith

Think you're good at guessing stats? Guess again. Whether we consider ourselves math people or not, our ability to understand and work with numbers is terribly limited, says data visualization expert Alan Smith. In this delightful talk, Smith explores the mismatch between what we know and what we think we know.

How a Healthcare Software Company Used Behavioral Marketing to Exceed Lead Targets by 400%

Jeremy Mason, Director of Demand Generation, SCI, will discuss his takeaways from how his team redefined their primary buyer personas and launched a triggered email nurturing program based on prospect depth, role, readiness and behavior.

Help discover ancient ruins -- before it's too late | Sarah Parcak

Sarah Parcak uses satellites orbiting hundreds of miles above Earth to uncover hidden ancient treasures buried beneath our feet. There's a lot to discover; in the Egyptian Delta alone, Parcak estimates we've excavated less than a thousandth of one percent of what's out there. Now, with the 2016 TED Prize and an infectious enthusiasm for archaeology, she's developed an online platform called GlobalXplorer that enables anyone with an internet connection to discover unknown sites and protect what remains of our shared human inheritance.

How to Manage Conflict at Work

Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to work through high-pressure situations with people with whom we have little in common. We need a special set of strategies to calm tempers, restore order, and meet each
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A young scientist's quest for clean water | Deepika Kurup

Deepika Kurup has been determined to solve the global water crisis since when she was 14 years old, after she saw kids outside her grandparents' house in India drinking water that looked too dirty even to touch. Her research began in her family kitchen -- and eventually led to a major science prize. Hear how this teenage scientist developed a cost-effective, eco-friendly way to purify water.

Riyadh, Saudi Arabia

About the On-Site Faculty Member
The on-site faculty member for this course will be Professor Alain Lempereur, a member of the Program on Negotiation at Harvard Law School Executive Committee and Affiliated Faculty. Professor Lempereur is also the Director of the Masters’ Programs in Conflict and Coexistence at the Heller School for Social Policy and
The post Riyadh, Saudi Arabia appeared first on PON - Program on Negotiation at Harvard Law School.

What we don't know about Europe's Muslim kids | Deeyah Khan

As the child of an Afghan mother and Pakistani father raised in Norway, Deeyah Khan knows what it's like to be a young person stuck between your community and your country. In this powerful, emotional talk, the filmmaker unearths the rejection and isolation felt by many Muslim kids growing up in the West -- and the deadly consequences of not embracing our youth before extremist groups do.

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