Negotiation and Leadership: Dealing with Difficult People and Problems

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It’s often said that great leaders are great negotiators. But how does one become an effective negotiator? On-the-job experience certainly plays a role, but for most executives, taking their negotiation skills to the next level requires outside training. Designed to accelerate your negotiation capabilities, Negotiation and Leadership examines core decision-making challenges, analyzes complex negotiation scenarios,
The post Negotiation and Leadership: Dealing with Difficult People and Problems appeared first on PON - Program on Negotiation at Harvard Law School.

Why don't we write words the way pronounce them? | Karina Galperin

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How much energy and brain power do we devote to learning how to spell? Language evolves over time, and with it the way we spell -- is it worth it to spend so much time memorizing rules that are filled with endless exceptions? Literary scholar Karina Galperin suggests that it may be time for an update in the way we think about and record language. (In Spanish with English subtitles.)

How Solution Providers Can Help Customers Get the Most Out of Unlocked Devices

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Smartphones and the BYOD movement have transformed the American workplace over the past decade. They’ve also shaken up the traditional IT channel, with many solution providers still working to realign their business offerings to the needs of the mobile first enterprise.

What young women believe about their own sexual pleasure | Peggy Orenstein

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Why do girls feel empowered to engage in sexual activity but not to enjoy it? For three years, author Peggy Orenstein interviewed girls ages 15 to 20 about their attitudes toward and experiences of sex. She discusses the pleasure that's largely missing from their sexual encounters and calls on us to close the "orgasm gap" by talking candidly with our girls from an early age about sex, bodies, pleasure and intimacy.

New Findings in the Field of Negotiation: Meirav Furth-Matzkin and Adepeju O. Solarin

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The Program on Negotiation at Harvard Law School is pleased to present:
New Findings in the Field of Negotiation:
Research from the PON Graduate Research Fellows
with
Meirav Furth-Matzkin
SJD Candidate
Harvard Law School
and
Adepeju O. Solarin
PhD Candidate, Political Science
Albert Ludwigs University of Freiburg, Germany
 
Wednesday, April 26, 2017
12:00 – 1:30 pm
Exact Location TBD
Harvard Law School
Free and open to the public. Lunch will

INSTEAD OF “CREATING” VIRAL MOMENTS, LOOK FOR REAL-TIME INFLUENCE OPPORTUNITIES

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Look at big corporate brands, and you’ll find plenty of businesses paying millions to cultivate influence by creating the next viral moment. Good luck. The impulse is understandable, but the tactics leave much to be desired. Obsessing over “the big one” all too often means missing out on the smaller moments of influence that ... Read more

Customer Experience Versus Just Experience: Why The Difference Is Key To Brand Relevance

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  Customer experience aka CX is one of the most important trends changing business today. And, experts believe that it represents the next big competitive advantage for companies that invest in it. But what is customer experience exactly? It’s one of those terms (and movements) that is defined and interpreted differently depending on who’s talking ... Read more

How to Handle: I looked it over and not interested

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How to Handle: I looked it over and not interested
By Mike Brooks, www.MrInsideSales.com
Don’t you hate it when you get back to your prospect, you’re ready to give a great pitch, you need the sale, and…and….they tell you they looked it over and they’re not interested!
Wait a minute! You want to scream. Just give me a chance….
Believe it or not, there is a way to deal with this. And it’s the same way to deal with every other recurring sales situations you get: Be prepared with a solid script – or two or three.

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