Four Ways to Manage Conflict in the Workplace

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Samantha was livid. While making a presentation during a meeting that both attended, Brad, a newcomer in her department, had shared some slides during a presentation that were clearly based on ideas for a project she’d shared with him privately—without giving her credit. Samantha angrily confronted Brad in his office after the meeting; he became
The post Four Ways to Manage Conflict in the Workplace appeared first on PON - Program on Negotiation at Harvard Law School.

How we can find ourselves in data | Giorgia Lupi

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Giorgia Lupi uses data to tell human stories, adding nuance to numbers. In this charming talk, she shares how we can bring personality to data, visualizing even the mundane details of our daily lives and transforming the abstract and uncountable into something that can be seen, felt and directly reconnected to our lives.

How racism makes us sick | David R. Williams

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Why does race matter so profoundly for health? David R. Williams developed a scale to measure the impact of discrimination on well-being, going beyond traditional measures like income and education to reveal how factors like implicit bias, residential segregation and negative stereotypes create and sustain inequality. In this eye-opening talk, Williams presents evidence for how racism is producing a rigged system -- and offers hopeful examples of programs across the country that are working to dismantle discrimination.

Preview of My New Book: Power Phone Scripts

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Preview of My New Book: Power Phone Scripts
By Mike Brooks, www.MrInsideSales.com
Great news everyone: Wiley, a publishing house out of New York City, has picked up the domestic and international rights to my new book: Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales!!
The release date is July 11th, 2017. When you get back to the office after the July 4th holiday, be on the lookout for it. I consider this my best sales book ever!

Toward civilization

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If war has an opposite, it’s not peace, it’s civilization. (inspired by Ursula LeGuin writing in 1969)     Civilization is the foundation of every successful culture. It permits us to live in safety, without being crippled by fear. It’s the willingness to discuss our differences, not to fight over them. Civilization is efficient, in that ... Read more

WANT MORE FROM YOUR EMPLOYEES… MAKE IT PERSONAL

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Don’t underestimate the value of getting to know your employees and vendors as people. For developing great working relationships plan time for getting together outside work to unwind, taking part in a charitable event, having a meal or just playing. Getting to know your employees doesn’t mean you have to be best friends with ... Read more

The conversation we're not having about digital child abuse | Sebastián Bortnik

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We need to talk to kids about the risks they face online, says information security expert Sebastián Bortnik. In this talk, Bortnik discusses the issue of "grooming" -- the sexual predation of children by adults on the internet -- and outlines the conversations we need to start having about technology to keep our kids safe. (In Spanish with English subtitles)

Understanding Emotion in the Context of Intractable, Intergroup Conflict

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The Program on Negotiation, The Herbert C. Kelman Seminar on International Conflict Analysis and Resolution, and the Management, Leadership, and Decision Science Area at the Harvard Kennedy School present:
Understanding Emotion in the Context of Intractable, Intergroup Conflict
Professor Eran Halperin
Dean, School of Psychology
Interdisciplinary Center Herzliya, Israel
 
Thursday, April 27, 2017
11:45 – 1:00 pm
Land Lecture Hall, Belfer B-400
Harvard

Measuring the Effectiveness of Social Media Campaigns in B2B for Internal and External Results

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How can you justify growing your team or asking for a larger budget? The key is telling stories that connect social media metrics to business challenges and goals.

In this MarketingSherpa Summit 2016 Media Center interview, Brian MacDonald, Senior Manager of Digital Marketing, Hewlett Packard Enterprise, will discuss his takeaways from relating campaigns, tactics and intermediate metrics to business objectives.

What does a black hole look like? | Katie Bouman

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At the heart of the Milky Way, there's a supermassive black hole that feeds off a spinning disk of hot gas, sucking up anything that ventures too close -- even light. We can't see it, but its event horizon casts a shadow, and an image of that shadow could help answer some important questions about the universe. Scientists used to think that making such an image would require a telescope the size of Earth -- until Katie Bouman and a team of astronomers came up with a clever alternative. Learn more about how we can see in the ultimate dark.

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