The human insights missing from big data | Tricia Wang

Why do so many companies make bad decisions, even with access to unprecedented amounts of data? With stories from Nokia to Netflix to the oracles of ancient Greece, Tricia Wang demystifies big data and identifies its pitfalls, suggesting that we focus instead on "thick data" -- precious, unquantifiable insights from actual people -- to make the right business decisions and thrive in the unknown.

Time to Move On: Three email marketing habits your customers are sick of seeing

The longer you’ve been doing something, the better you get, right? That’s the ideal for most of us. But no matter how long you’ve been an email marketer, there are always bad habits you can fall prey to. Read the three common bad habits discussed in this post to see if they’re ones you need to break.

How your brain hallucinates your conscious reality | Anil Seth

Right now, billions of neurons in your brain are working together to generate a conscious experience -- and not just any conscious experience, your experience of the world around you and of yourself within it. How does this happen? According to neuroscientist Anil Seth, we're all hallucinating all the time; when we agree about our hallucinations, we call it "reality." Join Seth for a delightfully disorienting talk that may leave you questioning the very nature of your existence.

“MOMENTS” MARKETING

Marketers love re-targeting, and it’s a pretty natural, if misguided, instinct. This person bought something, or looked at something, they seemed happy enough about buying it, so let’s not let the party end without getting them to buy even more. We all experience it as consumers. Spend a few hundred dollars on a new phone, ... Read more

Can clouds buy us more time to solve climate change? | Kate Marvel

Climate change is real, case closed. But there's still a lot we don't understand about it, and the more we know the better chance we have to slow it down. One still-unknown factor: How might clouds play a part? There's a small hope that they could buy us some time to fix things ... or they could make global warming worse. Climate scientist Kate Marvel takes us through the science of clouds and what it might take for the earth to break its own fever.

The Critical Way Buyers Have Changed

You may have noticed an interesting trend that has recently picked up steam.
Buyers are looking less for experts (this is not an excuse to NOT be an expert, by the way) and they’re increasingly looking for peers.
They want someone is equal to them and at the same level as them, even if they hold different titles from the person they’re buying from.
Here are two important steps you need to consider if you want to be perceived as a peer and build trust with your customers:
1) It All Starts With Mindset 

Cross-Cultural Communication in Business Negotiations

When preparing for cross-cultural communication in business negotiations, we often think long and hard about how our counterpart’s culture might affect what he says and does at the bargaining table.
The post Cross-Cultural Communication in Business Negotiations appeared first on PON - Program on Negotiation at Harvard Law School.

Why our screens make us less happy | Adam Alter

What are our screens and devices doing to us? Psychologist Adam Alter has spent the last five years studying how much time screens steal from us and how they're getting away with it. He shares why all those hours you spend staring at your smartphone, tablet or computer might be making you miserable -- and what you can do about it.

What is Dead May Never Die: Email Marketing Endures (Even through the Long Night)

Unlike the hit HBO show with dragons, dire wolves and white walkers, winter is not coming for email marketing. Like the various kings and queens of a well-loved land, there’s no shortage of platforms and providers vying for the marketing throne. Although social media and smartphones have threatened to drown out its effectiveness like a pack of Wildlings, email has risen again harder and stronger than ever before as the preferred marketing channel.

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