In order for a business to thrive, it is imperative to listen to customers. While this may seem like obvious advice, it is worth examining the degree to which being cognizant of consumer expectations plays a role in a company's success. The customer review website Yelp was originally developed for alternate purposes but learned to be fluid when users began to use the service in an unexpected way. Marriott International surveyed guests and learned that those who had experienced conflict resolution during their stay were the most likely to return.

When managing cultural differences in international negotiations, improvisation is a key negotiation skills, one that mimics the quick-thinking and improvisational quality of the art of jazz music.

We’ve heard that bees are disappearing. But what is making bee colonies so vulnerable? Photographer Anand Varma raised bees in his backyard — in front of a camera — to get an up close view. This project, for National Geographic, gives a lyrical glimpse into a bee hive — and reveals one of the biggest threats to its health, a mite that preys on baby bees in the first 21 days of life. With his incredible footage, set to music from Magik*Magik Orchestra, Varma shows the problem ... and what’s being done to solve it.

Apple is widely expected to announce a new Beats Music streaming service to compete with the likes of Spotify. And this could be one of the company’s biggest challenges yet.

ClearSlide's SaaS product lets sales and marketing coordinate and choreograph like a ballet company.