Esther Perel: Rethinking infidelity ... a talk for anyone who has ever loved

Infidelity is the ultimate betrayal. But does it have to be? Relationship therapist Esther Perel examines why people cheat, and unpacks why affairs are so traumatic: because they threaten our emotional security. In infidelity, she sees something unexpected — an expression of longing and loss. A must-watch for anyone who has ever cheated or been cheated on, or who simply wants a new framework for understanding relationships.

How to Overcome Cultural Barriers in Communication – Telling Time in International Negotiation

Negotiators often ask about negotiation strategies about how to overcome cultural barriers in communication in international negotiation scenarios. This article offers advice drawn from the latest negotiation research on international negotiations.

The BIG Secrets of Enthusiastic Emotional Engagement.

What is engagement?
Better stated, how can you engage other people to become interested in you and your product or service? Dale Carnegie (How to Win Friends and Influence People) says by becoming interested in them. And he’s partially right.
The reality, and the secret of engagement is that BOTH people must be mutually engaged and mutually interested, and BOTH people must be intellectually stimulated and emotionally connected. Otherwise it’s just a conversation that will be forgotten, unless the salesperson is taking notes. #notlikely.

Steven Wise: Chimps have feelings and thoughts. They should also have rights

Chimpanzees are people too, you know. Ok, not exactly. But lawyer Steven Wise has spent the last 30 years working to change these animals' status from "things" to "persons." It's not a matter of legal semantics; as he describes in this fascinating talk, recognizing that animals like chimps have extraordinary cognitive capabilities and rethinking the way we treat them -- legally -- is no less than a moral duty.

Let’s Concentrate on Learn-Learn vs Win-Win

My friend Niklas Myhr, the “Social Media Professor,” recently blogged about something I’m very passionate about, Social Media and Quality Management. In his post he discusses tapping your social advocates early on in the product and/or service development phase, listening to what they have to say and learning more about what they want and how you can deliver ... Read more

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