Sakena Yacoobi: How I stopped the Taliban from shutting down my school

When the Taliban closed all the girls' schools in Afghanistan, Sakena Yacoobi set up new schools, in secret, educating thousands of women and men. In this fierce, funny talk, she tells the jaw-dropping story of two times when she was threatened to stop teaching -- and shares her vision for rebuilding her beloved country.

Email Marketing Master Class I: Capitalizing on Transactional Email

If there's one mistake a marketer can make, it's underestimating the value of the transactional email. Based on either an action or inaction (i.e. password change or shipping notification), transactional emails are consistent opportunities to leverage preexisting engagement and build strong relationships with your customer base. Transactional messages are distinguished by the lack of a sales angle and generally contain critical information that the consumer is anticipating. Marketers can use this anticipation and guaranteed open to advance the ultimate goal: sales.

Mandy Len Catron: Falling in love is the easy part

Did you know you can fall in love with anyone just by asking them 36 questions? Mandy Len Catron tried this experiment, it worked, and she wrote a viral article about it (that your mom probably sent you). But … is that real love? Did it last? And what’s the difference between falling in love and staying in love?

When Rumors Run Wild in Business Negotiation

What impact do rumors have on business negotiations and bargaining within the workplace? In this article, the effects of office gossip and other forms of unverified information are examined with regard to their impact on negotiation scenarios
The post When Rumors Run Wild in Business Negotiation appeared first on PON - Program on Negotiation at Harvard Law School.

Michael Kimmel: Why gender equality is good for everyone — men included

Yes, we all know it’s the right thing to do. But Michael Kimmel makes the surprising, funny, practical case for treating men and women equally in the workplace and at home. It’s not a zero-sum game, but a win-win that will result in more opportunity and more happiness for everybody.

Cues From a Coffee King: What Any Business Can Learn From Starbucks’ Loyalty Program

Last month, Starbucks was in the headlines once again with its industry-leading loyalty program. In addition to offering birthday specials and personal perks to its best customers, the coffee king is teaming up with transportation network company Lyft to expand its loyalty rewards to an even wider network.

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