In The Simpsons Dealmaking, Harry Shearer Goes Public

How did actor Henry Shearer and the producers of the hit television show The Simpsons arrive at a win-win negotiated agreement? In this article drawn from examples of negotiation in real life, we examine the negotiations between the actor and the producers and offer insights into the bargaining strategies employed by each.
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2016 New Year’s Resolutions

2016 New Year’s Resolutions
By Tony Cole, President & CEO, Anthony Cole Training Group
 
Here we are, once again at the start of a new year. As you look ahead, what are your goals? What are the goals for your team and what concerns you most? As a sales manager or VP of Sales, I am certain that you could come up with a long list of to-dos that, if well-executed, would bring you great success in 2016.

Can a computer write poetry? | Oscar Schwartz

If you read a poem and feel moved by it, but then find out it was actually written by a computer, would you feel differently about the experience? Would you think that the computer had expressed itself and been creative, or would you feel like you had fallen for a cheap trick? In this talk, writer Oscar Schwartz examines why we react so strongly to the idea of a computer writing poetry -- and how this reaction helps us understand what it means to be human.

I’m sorry, I didn’t hear you. Could you repeat that?

I’m sorry, I didn’t hear you. Could you repeat that? 
 
“I didn’t hear you.”
No, you weren’t listening.
 
“Our people need to listen better.”
No, your people need to understand WHY they don’t listen.
 
REALITY: You quit paying attention for one reason or another, AND blame it on the person talking to you. Two rudes don’t make a right.
 
How do you listen? That’s both a question and an enigma. Listening is one of the BIG THREE in selling, the other two are asking (engaging), and being friendly.

Topics in Alternative Dispute Resolution: Values-Based Role Play Simulations for Improving Mediation Skills

Three role-play simulations focus on the mediation of values-based disputes. They are now available with Teaching Notes and an Annotated Bibliography from the Program on Negotiation Teaching Negotiation Resource Center. Each game provides an opportunity for students to explore how mediation might be used to address values-based and identity-based disputes–not just interest-based disputes. The parties

Managing Factions in Multiparty Negotiations Faultlines in Groups

Group negotiations are a fact of managerial life, yet the outcomes of teamwork are highly unpredictable. Sometimes groups cohere, reaching novel solutions to nagging problems, and sometimes infighting causes them to collapse. How can you predict when conflict will emerge in groups, and what can you do to stop it?
Dora Lau of the Chinese University
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Art Buchwald, Paramount Pictures, and the Cost of Litigation Instead of Negotiation

When Art Buchwald sued Paramount Pictures over the 1988 Eddie Murphy movie Coming to America, the widely reported outcome was seen as a win for the late, beloved humorist. But Buchwald actually lost — and so did Paramount.
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How we can make crops survive without water | Jill Farrant

As the world's population grows and the effects of climate change come into sharper relief, we'll have to feed more people using less arable land. Molecular biologist Jill Farrant studies a rare phenomenon that may help: "resurrection plants" -- super-resilient plants that seemingly come back from the dead. Could they hold promise for growing food in our coming hotter, drier world?

The ROI Trap: The Dangers of Neglecting Untrackable Engagements

The ROI Trap: The Dangers of Neglecting Untrackable Engagements
By Sharon Gillenwater
 
We live in a data-driven world, increasingly enabled by technologies that allow us to measure nearly everything. This is a joy for those who like to live by the numbers, but a burden for marketers who are expected to answer to management’s requests for metrics and ROI reports on every activity.

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