The ultimate response to “I want to think about it.”

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When a customer says “I want to think about it” or “I need some time to think it over” it's one of the most frustrating expressions a salesperson can hear. You feel helpless, or if you've been poorly trained, you lapse into some manipulative dialogue that proves you’re both a crappy salesperson and you’re only there for the money.
There's a better way.
I'm about to give you the ultimate response to “I want to think about it” – one of the oldest sales stalls known to mankind.

Social Media: Leveraging visual marketing on Instagram and Pinterest

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Creating your social media marketing take a dedicated effort where success is built one customer at a time. Watch this video from the MarketingSherpa Media Center at IRCE to learn more from Jason Miles, Co-founder, Liberty Jane Clothing, and Aime Schwartz, Digital Marketing Manager, King Arthur Flour, about where to start your social media efforts with Instagram and Pinterest.

Do Brands Apologize Too Much? ~via @InsideCXM

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  Social media is a great tool to help build brand visibility and interact with customers on a public platform. However, keep in mind that it’s a conversation medium—not a place to whitewash your image. People expect brands to be human, which means the occasional mistake is bound to happen, yet there is still an inherent […]

79 percent of companies have blamed network problems on the wrong IT group

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With today's increasingly complex network environments it's often hard to pinpoint the exact cause of problems. According to a new survey by network specialist Emulex this often leads to incorrect reporting to management. The study of 547 US and European-based network and security operations professionals found that 45 percent of IT staff monitor network and application performance manually, instead of implementing network monitoring tools. This has resulted in 77 percent of those surveyed having reported information to their management teams that turned out to be wrong.

As IoT changes how carriers make money, Ericsson is buying new smarts

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Ericsson plans to acquire MetraTech, a vendor of billing systems based on metadata, as service providers eye new services using the Internet of Things.The acquisition, for an undisclosed sum, will give Ericsson a set of products that let customers quickly set up new types of billing, customer support and financial arrangements, the companies said. MetraTech is based on Boston, and the acquisition will include all of its 140 employees and contractors. The deal is expected to close in the third quarter.MetraTech’s software can manage billing for both subscription and usage-based services.

5 Things You Need to Understand About Your Partners’ Small Businesses

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Every once in awhile, Channel Maven takes off her Channel Marketing hat and puts on her entrepreneur hat. Oh who is she kidding, she wears them both at the same time.  In any event, in recent months, the team has had the pleasure of meeting a lot of solution providers at one of your partner […]The post 5 Things You Need to Understand About Your Partners’ Small Businesses appeared first on Channel Maven Consulting.

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