Hadoop and its Opportunities for Enterprise Content Management

In doing our predictions post for 2015, one thing we have been discussing and targeted for further research is Hadoop and potential opportunities for Enterprise Content Management.  This post will begin a series of posts on our thoughts and R&D activities to provide an OpenContent connection to Hadoop. Background on Hadoop Hadoop is an open-source […]

Marco Arment sparks debate about Apple software quality

An influential blogger who often writes about Apple stirred the pot Monday with a post that called out the Cupertino, Calif. company for losing its way on software quality.Marco Arment, formerly the lead developer of Tumblr and perhaps best known as the creator of Instapaper, took Apple to task for what he called "embarrassing bugs and fundamental regressions" in OS X, its Mac operating system.

How ecommerce businesses can beat the competition in 2015

In 2015, global B2C ecommerce sales are expected to be over $1.7 trillion, with mobile commerce accounting for nearly $300 billion in sales. And as online business owners know, the ecommerce space has become increasingly competitive, with e-tailers constantly having to come up with new ways to attract consumers, many of whom shop via a mobile device (smartphone or tablet).[ Related: 7 Resolutions Ecommerce Businesses Should Make for 2015 ]So what can online businesses do to help ensure they stay competitive in 2015?

Don’t Make These 5 Social Media Branding Mistakes

Now more than ever, social media is providing businesses with the platform, exposure and increasingly visual opportunity to create, promote and validate branding. Social media for B2B and B2C enterprises of all sizes, markets and disciplines is ripe for brand engagement — but tweet carefully! The most creative social media branding campaigns can crumble with one poorly ...

Microsoft rolling out 30 new features for the new release of Parature

Microsoft Corp. is rolling out its newest release of Parature, a solution that helps businesses manage their customer service experiences across different channels like the web, email, social media, online chat, and help tickets. The Redmond, Wash.-based company acquired Parature in January 2014 in a bid to build out its self-service capabilities for Dynamics, its…

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