Seven Things To Know About The Managed Services Market

MSPs Are Seeking Reliable RMM Products 

Autotask survey respondents value remote management and monitoring tools, with 82 percent using one. Having reliable, scalable and easy-to-use remote monitoring and endpoint management tools has become increasing essential as managed services become more about cloud management and less about on-premise management.

Likewise, a modern endpoint management system frees up time, capacity and intellect for service providers, allowing the MSP to become more of a strategic partner.  

More than two-thirds of MSPs ranked reliability as the most important factor when choosing an RMM offering, while just 4 percent identified low cost as their top consideration.