Traditional IT Still A Revenue Source for MSPs

Although managed services rank as the top source of revenue for survey respondents – with more than 94 percent identifying it as a top revenue generator – traditional IT needs have not gone by the wayside.

More than 90 percent of clients turn to their MSPs for break/fix services and projects. To wit, projects and networking account for up to 40 percent of revenue for about three-quarters of survey respondents.

In sum, clients are looking for IT service providers positioned to deliver a wide range of integrated services while still fulfilling "nuts and bolts" requests.