Solution Providers See More Opportunities In Ensuring IT Resiliency, Backup

In general, do you think businesses are adequately prepared from a resiliency and backup standpoint? (Part 2 of 2)

Another fact of life is that a lot of customers have never tested it. … periodically, you've actually got to test it and make sure it works. Just like you have to have a fire drill occasionally. … a lot of times when you do those test restores or test recoveries, there's that problem with that SQL database; it's not getting backed up correctly, didn’t recover correctly. So, a very common project for us is writing a continuity plan from a technology perspective for the customer. That's a billable project and that often comes early in the engagement, and lays out the roadmap for how they need to make the system more resilient.