Q&A: Why Cloud Trumps Connectivity For Master Agent's Partners

What value is there for partners that want to sell cable?

The value for the partner is that they were just at the right place at the right time, or intercepted the customer calling [the cable company] directly. These are services [that business customers] could order online. There's really no value that the partner is providing the customer because of that reason; they can order it themselves. It’s just a commodity.

If my company is reduced to processing accounts and making a few dollars at a time, my telecom days are done. There's no value for partners because it’s just transactional business. PlanetOne isn’t built for it.