Business Is Good But Workloads Vary

Globally, 59 percent reported that business conditions range from "growing slowly" to "significantly improving." However, when factoring in workload management and hiring challenges, the outlook is not that strong. Nearly two-thirds of respondents indicated that their workloads are challenging, with 40 percent reporting workloads that are either very challenging or the worst they’ve seen, according to Global Knowledge.

Further, nearly two-thirds of IT decision-makers reported that hiring qualified talent is a significant issue, the survey revealed.