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Types of Conflict in Business Negotiation—and How to Avoid Them

Conflict in business negotiation is common, but it doesn’t have to be that way. There are steps we can take to avoid conflict and misunderstandings. Often, it helps to analyze the unique causes of conflict in particular negotiation situations. Here, we look at three frequent types of conflict in business negotiations and offer advice
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Business Negotiations: Matching Rights – The Fundamentals

When the mergers-and-acquisitions boom began in 1993, many deals simply required the seller to let the buyer know if a “superior proposal” came along. By the late 1990s, buyers were demanding – and receiving – more than this: an exclusive negotiating period of several days, during which they could decide to match or improve upon
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How to Create Win-Win Situations

In business negotiation, a win-win agreement may be the ultimate goal, but it can sometimes prove elusive. Here, we offer four strategies from experts at the Program on Negotiation at Harvard Law School on how to create win-win situations in even the trickiest negotiations.
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Integrative Negotiation: When Dividing the Pie, Smart Negotiators Get Creative

Typically, when parties are negotiating over a resource they both desire – whether fees, budgets, salaries, schedules, or staff – the process results in an uninspired compromise somewhere between their positions. Is it possible to avoid a compromise when negotiating tough distributive issues.
The post Integrative Negotiation: When Dividing the Pie, Smart Negotiators Get Creative appeared first on PON - Program on Negotiation at Harvard Law School.

A Negotiation Preparation Checklist

Without a doubt, the biggest mistake that negotiators make—and one that many make routinely—is failing to thoroughly prepare. When you haven’t done the necessary analysis and research, you are highly likely to leave value on the table and even to be taken advantage of by your counterpart. A negotiation preparation checklist can help you avoid
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Understanding Exclusive Negotiation Periods in Business Negotiations

The clearest method for achieving exclusivity in negotiation is an exclusive negotiation period during which both sides agree not to talk to third parties, even if approached unexpectedly by others. In some arenas, these terms are called no-talk periods.
The post Understanding Exclusive Negotiation Periods in Business Negotiations appeared first on PON - Program on Negotiation at Harvard Law School.

Distributive Bargaining Strategies

Wise negotiators recognize the value of both collaborating and competing at the bargaining table. They look for ways to increase the pie of value for all parties, often by identifying differences across issues and making tradeoffs. And they also rely on distributive bargaining strategies to try to claim as much of that larger pie for
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Negotiation Research: Negotiation Skills from the World of Improv for Conflict Management

A Q&A with Michael Wheeler, author of The Art of Negotiation: How to Improvise Agreement in a Chaotic World.
The post Negotiation Research: Negotiation Skills from the World of Improv for Conflict Management appeared first on PON - Program on Negotiation at Harvard Law School.

Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China

When dealing with a difficult counterpart, it helps to take a conciliatory approach to the bargaining table. While apologies necessarily involve moments of vulnerability, they can also open doors to value creation and strengthen the relationship you have with your bargaining counterpart. Let’s look back at Apple’s apology in China for its maligned warranty policies
The post Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China appeared first on PON - Program on Negotiation at Harvard Law School.

International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process

When two groups are embroiled in a conflict, it is common for the party with less power to have difficulty convincing the more powerful party to sit down at the negotiating table in international negotiations. Think of a labor union that wants to convince company management to agree to pay increases. In such cases, the
The post International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process appeared first on PON - Program on Negotiation at Harvard Law School.

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