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What is a Win-Win Negotiation?

In an episode of the American television show The Office, bumbling manager Michael Scott consults with a manual on conflict resolution while attempting to mediate a dispute between two of his subordinates, Angela and Oscar. After Scott explains that there are five approaches to resolving conflict, beginning with “win-lose,” an annoyed Angela interrupts: “Can we
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Conflict Resolution Games: Life, Death, and Career Consequences

High-Stakes Conflict Resolution Games
In Drug Testing in the Workplace—a popular role-play from the TNRC—a truck driver tests positive for marijuana in a random drug test. To play this conflict resolution game, participants assume the roles of truck driver, personnel director, and a representative from the Employee Assistance
Program Center, and then explore the question:
What is the
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Drinks at the White House? Clinton Plans on It

The practice of using alcohol to grease the wheels has a long and storied role in famous negotiations. In recent decades, shared drinks during adversarial bargaining helped lead to breakthroughs in conflicts in Serbia and Northern Ireland, for example.
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How to Deal with a Difficult Mediator

Francesca Gino, Program on Negotiation faculty member and author of the bestselling book, Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan, tackles this question from a Negotiation Briefings reader concerning how to deal with a mediator that is abrasive, dismissive, or even rude.
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Video: Lessons from a Great Negotiator: A Conversation with Senator George Mitchell

In 2000, the Program on Negotiation at Harvard Law School honored Senator George Mitchell with the Great Negotiator Award for his work as the Independent Chairman of the Northern Ireland Peace Talks. Under his leadership, the Good Friday Agreement, an historic accord ending decades of conflict, was agreed to by the governments of Ireland and
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What is an Arbitration Agreement?

If you have ever owned a cell phone or been issued a credit card, odds are you’ve signed an arbitration agreement. You also may have signed an arbitration agreement when you started your current job or a past one, whether you remember doing so or not.
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Negotiation in the News: For Cruz and Kasich, A Short and Tenuous Alliance

The failed partnership between the former rival presidential candidates points to the promise and perils of alliance building.
In multiparty negotiations, it’s common – and often wise – for low-power parties to form alliances with the goal of gaining leverage or a stronger voice. In international negotiations over climate change, trade, and other issues, for example,
The post Negotiation in the News: For Cruz and Kasich, A Short and Tenuous Alliance appeared first on PON - Program on Negotiation at Harvard Law School.

Negotiating the Most Sensitive Topics of All

In negotiation, some topics seem off-limits: difficult to bring up and perhaps impossible to resolve. Consider the following anecdotes:
– In the process of negotiating an acquisition that would include key personnel, members of the buyer’s team are concerned about rumors that a top executive from the target firm has a serious drinking problem that is
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