An expression used regularly by some in the high tech community castsa fairly negative shadow across the entire industry. The ‘sell it first, fix it later’ mentality is a detriment to everyone associated with the IT, managed print and telecom space.

Here’s a great question posed recently by a Datto Partner, ThinkGard, to their customers, “Is IT running your business?” We’ve all talked about the connection of IT value and business value, but this is a new approach. And when the customer replies that everything is “OK”, is that the end of the conversation? How far can you really push a customer? Aren’t they always right? Below is the original article

New offerings in Storage and Identity Access Management expose new ways to earn Premier Partner benefits and status for our partners who prefer to concentrate in a single practice area.

Who’s afraid of the cloud? You might be surprised to hear that lots of people are—possibly even your own channel customers. What are they afraid of? Typically, it’s the unknowns. Once their data and applications are moved to the cloud, how will they know they’re secure? Is their customers’ privacy protected? What happens if their cloud provider is hacked or suffers a major power outage? And where is all that data, anyway?

Back in March, as part of Cisco Partner Summit, I presented the Cisco Partner Ecosystem, which includes our existing channel program and our services program, and involves a much broader set of partners, such as Independent Software Vendors (ISVs), technology and consulting firms.