9. Look At Your Internal Security Practices

Autotask is much more focused on providing employees with education and training around its security protocol nowadays, Lehr said, with the vendor attempting to be more transparent about why it's doing what it's doing. In fact, Lehr said the company offers employees movie tickets if they identify a security risk in Autotask's ecosystem.

Hinrichsen also urged other MSPs to store customer backups in a third-party data center rather than in their own facilities. It costs almost nothing to store in an external data center and means MSPs have much less to worry about in the event of an office break-in.

"Reduce your own liability through best practices internally," Hinrichsen said.