How important is it for cloud service providers to help educate their channel partners on cloud?

Randy Jeter: "I believe you need to be an educator at this point. We did this a long time ago. We felt like if we invested and put an education tool out there, we would get more value from it. We’ve got a lot of value from it. I always say to people, gain the knowledge on how to open the door to bring in a cloud company. … It's a partnership."