5 Tips For MSPs On Launching New Client Engagements

Focus On The 'Simple'

At the engagement's "kickoff" meeting, outline three ways you'll make things simpler for the customer and three "measurable" gains that loom for the customer, says Philip Walker, CEO of Network Solutions Provider, of Manhattan Beach, Calif.

And when it comes to "simple," make sure the tech talk is simple as well, Walker said in an email to ITBestOfBreed.