What Were The Top 10 Managed Services Stories Of 2016?

http://www.crn.com/ckfinder/userfiles/images/crn/images/cybersecurity-lock400.jpg

1. PSA, RMM Vendors Fight Fiercely For Mind-Share In Managed Security Market

PSA and RMM vendors are looking to serve as MSPs' one-stop shop for security, with some vendors preparing to launch offerings and others deepening their capabilities with new tools or services.

Autotask launched a fully automated endpoint backup offering in September that will address the heightened vulnerability posed to endpoints by ransomware such as CryptoLocker. The tool provides continuous backup without requiring users to save files to the F: Drive.

Kaseya launched a cloud-based identity and access management offering in May that enables end users to gain authenticated and security access to both on-premise and cloud applications from virtually any device.

And Continuum said in September that it has been working for more than a year on a comprehensive security offering that will help MSPs define, monitor and manage a multilayered system of defense. The RMM vendor will also build out a security operations center so that it can quickly remediate customer issues.