6 Ways To Get Microsoft To Walk With You Into The Cloud

Let's Dish On Support

You'd better offer a 24/7/365 live help desk with provisioning capabilities as a standard option if you want Microsoft to fall head over heels with you.

Ideally, it should also be backed by a Premier Support for Partners contract with Microsoft, Paul said.

"Microsoft hammers home the importance of access to escalated support when things go wrong," Paul told IT Best of Breed.