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The Lessons of Diplomacy

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Max Bazerman has had extensive experience teaching corporation's executive negotiation courses. In addition to the faculty and students, some of his sessions have been attended by high level former diplomats who had worked on cases discussed in class. The diplomats were invited, where appropriate, to provide insight into local customs, changing politics, and business norms. They provided that knowledge - and much more.

When International Negotiation Stymies the Best Mediators

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On May 13, Lakhdar Brahimi, U.N. special envoy to Syria, announced that he was quitting his position as lead mediator of the Syrian conflict due to frustration with a lack of progress. The same day, a French diplomat said the Syrian government had used chemical weapons more than 12 times after signing a treaty banning the weapons, according to the New York Times.

“It’s very sad that I leave this position and leave Syria behind in such a bad state,” Brahimi told reporters.

Conflict Management and Negotiation: Personality and Individual Differences That Do Matter

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Although Elfenbein and her colleagues did find that negotiators performed at a similar level from one negotiation to the next, to their surprise, these scores were only minimally related to specific personality traits. And traits that are basically unchangeable, such as gender, ethnic background, and physical attractiveness, were not closely connected to people’s scores.

A small number of traits did affect negotiators’ performance,however. Let’s look at the qualities that stood out in this study, as well as some that other researchers have identified.

With No Good BATNA, Police Negotiators Accept Texts

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In their training, police and professional hostage negotiators are taught skills that will help them defuse tense situations over the course of long phone calls, such as engaging in active listening, determining the person’s emotions from his or her inflection, and trust building.
These crisis negotiators are being put to the test by young criminal suspects and others in crisis, whose first instinct increasingly seems to be texting rather than talking, according to an Associated Press article.

5 Reasons you Need a Mobile App for your Partners

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Think about it.  More and more everything we do isn’t just going online, it’s going mobile.  When you think about what you do, read, check, or execute online compared to five years, heck even 2 years ago, it’s baffling. To that end, do you need a mobile application for your partner program?  The answer is […]The post 5 Reasons you Need a Mobile App for your Partners appeared first on Channel Maven Consulting.

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