From complicated negotiation strategies to artful subterfuge, conflict resolution games are one of the very best ways to prepare for the challenges of real-world negotiation. Games that employ a Prisoner’s Dilemma structure (where rational parties may not cooperate despite their best interests) enable participants to analyze negotiations, make strategic decisions, and anticipate their counterpart’s next move.

Citizens already use the Web and mobile phones for almost everything — from making inquiries and paying bills, browsing and buying services with their banks and insurance providers, and making online music and video streaming purchases. And, they have the same level of expectations when interacting with local, state and federal public sector organizations. They […]
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Psychologists have long known that an emotion triggered in one realm—anger over an argument at home, for example—can affect how we behave in a subsequent situation, including a negotiation. Such incidental, or unrelated, emotions might influence how fully we trust someone or how much we’re willing to pay for a product. Incidental emotions can even continue to affect our decisions when we’re in a more neutral state, according to new research by professors Eduardo B. Andrade of the University of California at Berkeley and Dan Ariely of Duke University.

Psychologists have long known that an emotion triggered in one realm—anger over an argument at home, for example—can affect how we behave in a subsequent situation, including a negotiation. Such incidental, or unrelated, emotions might influence how fully we trust someone or how much we’re willing to pay for a product. Incidental emotions can even continue to affect our decisions when we’re in a more neutral state, according to new research by professors Eduardo B. Andrade of the University of California at Berkeley and Dan Ariely of Duke University.