Ensuring Security in the VDI Environment

Submitted by Robert Krauss on April 13, 2015, 1:32 pm EDT

Virtual desktop infrastructure (VDI) and the concept of desktop virtualization have become a key part of the IT strategy at a growing number of organizations, as they come to realize the many potential benefits of the technology.

5 Things Security Companies Can Learn From Credit Card Industry

Submitted by Sarah Kuranda on April 13, 2015, 1:17 pm EDT

Despite growing security spending, estimated by Gartner to hit almost $55 billion worldwide this year, the number of security breaches continues to increase.

7 Questions For HITEC President Andre Arbelaez

Submitted by Matt Brown on April 13, 2015, 12:45 pm EDT

As president of the Hispanic IT Executive Council (HITEC), Andre Arbelaez has seen Hispanics rise to the top ranks of several high-profile firms.

He also knows the industry has a long way to go, and faces a talent drought that could prove to be long and painful if not addressed today by schools willing to dedicate themselves to STEM education and organizations committed to mentoring and advancing current employees.

VoiP Pioneer Learns New IoT Tricks

Submitted by Tom Spring on April 10, 2015, 3:40 pm EDT

In 2005 VAR sales of VoiP services through the channel was a hard sell to companies used to buying telco services from a Baby Bell. But back in the day, Tom Pincince said he was convinced that VoiP would someday become a staple of any IT solution.

In 2005 Pincince was CEO of VoiP firm Brix Networks. His VoiP bet paid off with digital voice services now table stakes for IT pros. The US VoiP market was worth an estimated $3 billion in 2014.

VARs Feel The Power Of Positive Reinforcement

Submitted by Ramin Edmond on April 8, 2015, 3:46 pm EDT

Getting a small pat on the back can go a long way.

In any workplace, employees who have set goals for themselves or were given goals by management, appreciate being recognized and rewarded for reaching those goals.

Practicing positive reinforcement in an office is important as it can lead to more productive behavior out of employees going forward.

New X5 Solutions CEO To 'Evolve' Telecom Company

Submitted by Mark Haranas on April 7, 2015, 1:44 pm EDT

Private equity firm NewSpring Capital purchased the Seattle, Wash.-based telecommunications provider X5 Solutions on March 25, installing Greg Forrest at X5's new CEO.

Forrest is the former president of AGC Networks, and president and CEO of XETA Technologies (now Windstream).

How To Successfully Ramp Up IT Systems Management

Submitted by Lindsey O'Donnell on April 3, 2015, 10:39 am EDT

Bring Your Own Device Policies Complicate IT Systems Management

As users become more technologically savvy and begin to bring their own devices into the workplace, businesses are facing more challenges in maintaining automated, effective control over their IT systems.

Why outsourcing your NOC + Help Desk is the key to scalability and profitability

Submitted by Anonymous (not verified) on April 2, 2015, 11:28 am EDT

Here’s a simple rule-of-thumb we use that illustrates why you need a NOC + Help Desk if you want to grow. We call it the ’30 percent rule’. Here’s how it works.

The Monthly Recurring Revenue Recipe Secret Ingredient

Submitted by Tracy Staniland on March 31, 2015, 8:47 pm EDT

IDC indicates public cloud services sales will near $ 70B in 2015 and the “greater cloud market” - including private, public clouds and enabling IT and services – will hit $ 118 Billion. Which means that there is lots of opportunity to achieve monthly recurring revenues, but how can you ensure that you get your piece of the pie?

Mobile negligence – are you guilty of this and other “Deadly IT Sins”?

Submitted by John Zorabedian on March 31, 2015, 8:43 pm EDT

Smartphones and tablets are multiplying in IT environments like crazy, and the variety and types of devices are multiplying too, thanks to trends like BYOD (bring your own device) and CYOD (choose your own device). If mobile security isn’t at the top of your to-do list, you might be guilty of the sin of mobile negligence, which is one of the “7 Deadly IT Sins” identified by Sophos as serious risks to businesses.

IT Best of Breed

Best Business