How To Hire The Right People To Deliver Services

The Multi-Layered Hiring Process

When Awecomm brings in a candidate, he or she meets first with workers on the front lines of service delivery, "the people who are actually doing the job," Yax says. "We make sure they feel that they match the characteristics that they have, and they feel that [the candidate] can deliver some of the same quality because, ultimately, it’s a team effort."

The candidate is then interviewed by management and other executives before Yax finishes the process with the final interview.