How To Hire The Right People To Deliver Services

The "Three Axis" Plane

Jamie Begin, CEO of Right Brain Networks, of Ann Arbor, Mich., evaluates service-delivery professionals on a "three-axis" plane of skills: IT, application development and consulting.

"People with an IT background generally have infrastructure management experience, which is the foundation for our cloud work," he said in an email. "With app dev experience comes a mastery of agile delivery methods and an understanding of high-level application architecture."

Meanwhile, a consulting background "brings a polished professional etiquette and an understanding of our business model," Begin said.

While "good" candidates have two of those skills, "a candidate with all three is a bit of a purple squirrel," he said.