Did A.T. Cross know it wanted to move to a hosted voice solution upon reaching out to ACE? 

A.T. Cross had started considering several different options to replace its legacy phone system. The company considered both a new, premise-based phone system, as well as hosted voice options. Because A.T. Cross has international locations and wanted the ability to do three-digit dialing, ACE laid out several hosted solutions that it felt made sense for the company. Along with the added capabilities that a hosted solution would provide, this deployment model would also save A.T. Cross money on international calling, Gregoire said.

"With our help, A.T. Cross shopped around, and then ultimately decided on a hosted solution from Thinking Phones," he said. "We helped them facilitate, coordinate, schedule, test and turn up its new hosted solution."