Cloud Computing Is A Trend, Not A Fad

Directors and chief information officers have at last gotten on-board with the cloud, Malizia said, recognizing the agility and cost savings it can provide.

Customers are increasingly recognizing that it would be more effective in have their in-house IT departments – which currently spend 80 percent of their time making sure systems are up and running – engaging and adding value to the core business.

And with vendors such as Google and Amazon offering cheap cloud infrastructure, Malizia said wrapping around services is essential for smaller companies to differentiate themselves and retain margins. MSPs can most effectively do that by focusing on a particular vertical or new disruptive technology, he said.