SMBs Need Help

The story about the insurance agency illustrates how much small businesses depend on their VARs. "SMBs are focused (on) how they can drive, and make their business thrive, however that may be," Payne said. "They don't have the setup of a large organization when it comes to IT. There's no one dedicated to running IT from the back office. A lot of times, it's somebody's part-time job." That leaves a big opportunity for VARs to help small businesses take advantage of technology to make their businesses more productive and efficient.