How did this help out Rainier functionally? What are they able to do with this new system now that they could not do before? And how has it helped the business?

Now you can call any office and you can reach any employee and be transferred to a staff member at any office. So their phone numbers can follow them from office to office.

From a safety perspective, [the system also has] Enhanced 911 services so that we know that even though [an] employee has moved two or three times over the year, no matter where they've moved … We have them covered. The 911 settings are there so that they're identified correctly [based on] what office they're working at.