Dell Partner Trades For Peer's Client Base, Sees Services Opportunity

Prior to its new arrangement with Davenport, DMS had partnerships with several vendors including Hewlett Packard Enterprise, IBM, Lenovo, Oracle, CA Technologies and Symantec. The company also ran an e-commerce store.

None of that will stay with Davenport, at least for now, St. Charles said. "At this point, we don't anticipate changing Davenport's model," she said. "We're Dell-only. But after we meet with our new customers and understand their needs, we could change."

Davenport will initially provide services in its new Nebraska market by bringing in existing support resources from other territories, a model that has served the company well, St. Charles said.

"Maybe by mid-February, we will start meeting and engaging with these customers to better understand the nature of the relationship," she said. "Based on the business in this part of the market today, we think we can support new engineering resources there."

Prior to the new arrangement with DMS, Davenport's growth has been organic, St. Charles said. "Going forward, we will do more growth through acquisitions," she said. "We are signaling that we are initiating our growth strategy plan."

Davenport has patiently waited for the right time to implement that strategy, St. Charles said. "The opportunity now is right," she said. "For the last two years, we focused on developing our infrastructure to scale and grow as painless as possible. We felt like we were in a good spot to take advantage of this opportunity."