(Part 1 of 3) What are the three biggest trends in the UCaaS market that are most impactful for solution providers?

Consumerization of IT and trends like bring-your-own-device (BYOD) are requiring IT to react and allow end users to access proprietary corporate data on their personal mobile devices. So new solutions and approaches are required to allow secured access to the information while still protecting the company's intellectual property if the device is lost or stolen.

Partners need to know that today's business requirements are very different from even five years ago. They're having to move faster in the market than ever before. Acquisitions, personnel changes, new branch offices, mobile workers, new initiatives are all requiring (companies) to adapt, which bodes well for UCaaS.