Cleaning Up With Cloud-Based UC: One Solution Provider’s Story

Talk about your current sales mix of hardware and cloud-based solutions.

We sell a lot of YeaLink and Grandstream premise-based phones for those folks [who are] still entrenched in hardware and want to have a physical phone. Those opportunities allow us to still sell equipment. But we are seeing softphone installations more and more. In fact, one of the installs we [will be doing soon] is 50 percent softphones, which certainly gives us the opportunity to sell hardware ...

We also are selling a ton of 3CX cloud-based phone systems. We operate a 3CX cloud server, and a lot of folks we sell phone systems to we actually put on our hosting servers. ... We have two facilities out of state. We rent space from a couple of the large [data center providers], so we have space in data centers in Greenville, S.C., and another in Atlanta.