Hot Stuff: 10 Products At Microsoft Inspire

CafeX Live Assist for Dynamics 365

During Inspire 2017, CafeX showcased Live Assist, which provides tools and support solutions for Dynamics 365. The omnichannel offering was co-developed by CafeX and Microsoft. Live Assist enables personalized live assistance for Dynamics 365, the combined CRM/ERP from Microsoft, with options for assistance both from within a website and apps. Chat, co-browsing and video assistance are offered as part of Live Assist.