9. NWN

Target company: Collabramind

Headcount: 10 employees

Annual revenue: Not disclosed

Purchase price: Not disclosed

Date of announcement: Nov. 8

VoIP and unified communications provider NWN have purchased Cisco contact center specialist Collabramind to acquire the engineering talent needed to provide a more robust cloud-based contact center service for enterprise customers.

Waltham, Mass.-based NWN, No. 68 on the CRN SP 500, said its acquisition of Richardson, Texas-based Collabramind would allow the company to compete more effectively against the telcos by providing the talent necessary to connect the contact center to the customer database.  

NWN said contact center database expertise would be critical as customers develop digital strategies to build tight links to their customers via a cloud-based unified communications platform.