Articles from Best of the Best (trending on the web)

End Abusive Behavior on Your Team

Submitted by Anonymous (not verified) on July 19, 2014, 3:47 am EDT

It's not just the aggressor who needs to change.

Don’t Sell a Product, Sell a Whole New Way of Thinking

Submitted by Anonymous (not verified) on July 19, 2014, 3:47 am EDT

Customers need the right mental model to understand why they need your product.

How Comcast Sets Its Customer Service Reps Up to Fail

Submitted by Anonymous (not verified) on July 19, 2014, 3:47 am EDT

And why it's "reprehensible," for both employees and customers.

TED: Ze Frank: Are you human? - Ze Frank (2014)

Submitted by Anonymous (not verified) on July 18, 2014, 9:36 pm EDT

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

To Do Things Better, Stop Doing So Much

Submitted by Anonymous (not verified) on July 18, 2014, 1:47 pm EDT

Greg McKeown, author of "Essentialism: The Disciplined Pursuit of Less," on the importance of being "absurdly selective" in how we use our time.

The Authenticity Trap for Workers Who Are Not Straight, White Men