Buzz is a magical force, but it only gets you so far in business. What you need is staying power, a customer loyalty-building customer experience. Something that gives customers a desire to return.

Buzz is a magical force, but it only gets you so far in business. What you need is staying power, a customer loyalty-building customer experience. Something that gives customers a desire to return.

Buzz is a magical force, but it only gets you so far in business. What you need is staying power, a customer loyalty-building customer experience. Something that gives customers a desire to return.

LinkedIn has big ambitions to change the ways that salespeople operate -- and we've seen such tech-driven transformations before, says business guru Dan Pink.