Virtual VARs: How A Remote Workforce Might Work For You

Sarah Isaacs
Sarah Isaacs

After eight years in business, Conventus’ low overhead boosts profit, and the lack of commute and water cooler chatter gives the team extra time to tackle passion projects, according to a company representative.

Spokesman Amy Dalkoff said one company employee’s spare time enabled him to develop a new security product.

Isaacs said she learned about working virtually at her previous job and was keen to bring that to her next venture.

“We didn’t really have a need to have a brick and mortar location, where everyone would connect at the end of the day, or have any downtime, because everyone was really a traveling consultant,” she said. “Now, as times have changed a little bit, and where companies are trying to do more with less including more with less money, they have restricted their travel budgets and so we’re able to do a lot more remotely.”

Isaacs said for her reseller business in a niche space, she benefits from having her people around the country. Conventus hires based on “talent, not location,” she said.

“We’re in such a niche market, focused on a few technologies, there aren’t a lot of experts in these areas,” she said. “When companies do require (assistance), (technicians) are always going to have to be flown in from somewhere or work remote. It’s infrequent (for us) to find someone locally.”

Isaacs said her company utilizes readily available and accessible tools to get jobs done as well, including Google Hangout to chat face to face as well as WebEx.

“We’re not having the burden of an office. All of the expenditures that go along with that allow me to pass along the savings to my client, whether that’s in the purchase price of the product or the services,” she said. “I don’t have to have a phone system or the Xerox machine or the garbage disposal service or electricity or whatever it is for these sites. These are very real savings we can build into our solutions and our pricing plan to offer to clients.”