iCorps Technologies Sees Massive Growth Driven By Office 365

Mike Hadley
Mike Hadley

Boston-based iCorps Technologies has gone from 0 to 100 when it comes to Office 365.

Driven "significantly" by Office 365 growth, as well as IT support, outsourcing and projects, iCorps has been growing at more than 25 percent a year, and CEO Mike Hadley said they expect to grow the $15 million business more than 30 percent this year.

In recognition of their growth, iCorps was named Microsoft's Cloud Partner of the year for the Northeast region earlier this year. The award recognizes a channel partner's commitment to Office 365 solutions as well as superior partner performance and customer service.

The key to iCorps success when it comes to Office 365 is how it approaches customers with the technology, Hadley said. The company started with what it calls an Office 365 Readiness Assessment, where iCorps goes into a client and evaluates Internet, connectivity, security, and other factors that would affect the deployment. Instead of coming in just making a quick sale on Office 365 and floating by on the recurring revenue, Hadley said that iCorps works to build up the systems around it that will make it a success.

That's the place most solution providers go wrong with Office 365 with the initial deployment, Hadley said. While it's easy to get Office 365 up and running, he said that if solution providers don't plan carefully and set up a methodology, it will be a failure.

"It was really on adding value to our clients, that's how we did it," Hadley said. "Then we take that same approach in the sales process and where other people are going in there and just trying to ram Office 365 down people's throats, we're doing it very methodically, very well-thought out, very successfully."

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