Get Ready Now For These 15 Emerging Technologies
Submitted by Rick Whiting on
Customer Analytics
Customer analytics solutions help businesses "deeply understand what their customers need and when they need it," according to Forrester. Emerging customer analytics applications "help firms develop a complete contextual view [of their customers] without lots of customer plumbing.
For solution providers, demand for customer analytics technology creates software deployment and configuration opportunities, as well as opportunities in consulting and developing analytical benchmarks -- especially for specific vertical markets.